How to Manage Your CEO’s PPC Ego

ppc-ego

Recently a client was telling me about their Pay Per Click (PPC) program, and how there was an expectation from senior management that they always be present for a particular keyword.  A 1-word keyword.  In a competitive (i.e. expensive) keyword space.

I was saying that it is too bad that they were being asked to waste so much money.  And it is a waste!

But, I was surprised when they told me about a little trick they were using – only displaying their PPC ad for that keyword when and where the CEO would likely be!

Very creative.

So, what were they doing?

  • Regional Targeting – Only bidding in the states that the CEO was likely to be in (corporate headquarters and a couple regional offices)
  • Scheduling – Scheduling ads for that keyword to display 7 days a week, but only between 6 am and 12 am.  Why run the ads on the weekends?  Just in case the CEO was looking to show off the ad to a friend or business colleague!

Voila! Expectations met, tons of money saved, and budget can be allocated to the keyword phrases that truly convert.

Would I recommend this tactic?  Probably not.  But if a senior manager does not understand that ego bidding is a waste of money, then this may be the last refuge of a PPC manager desperate to do the right thing for the company.

“With other agencies, the tendency is to see a flurry of work initially, and then communication and accountability starts to fall off. Our KoMarketing account team is in contact with us almost daily – it’s like they’re sitting right here in our office. They’re truly an extension of our marketing team.”

Stephanie Weagle — Stephanie Weagle, VP of Marketing, Corero Network Security

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